01 Registration
We want to give you a warm welcome to become a member of THE CHARITES!
After registering for membership, you will receive 'new joiner gift', birthday gift, cash rebate, VIP pre-sale, member activities. If you become the high level members, you will receive exclusive discount on every purchase!
What are you waiting for?
02 Add to cart
It's time to spoil yourself! Choose your favorite products and add them in the shopping cart. It is also a good idea to buy a product for your beloved ones. Every one likes to receive good-quality products with delicate packaging. The more you purchase, the more discount you receive!
03 Payment method
Click to shopping cart and proceed to payment. THE CHARITES provides credit card payments: Visa / Master / JCB. After paying successfully, you will receive a confirmation email, your order is confirmed.
04 Delivery method
If the order is confirmed before 10AM, THE CHARITES will send out the parcel on the same day. If the order is confirmed after 10AM, THE CHARITES will send out the parcel on the following day. Under normal circumstance, the parcel will be delivered to your delivery address within 3 business days in Taiwan (excluding weekends and public holidays). If something happened at the delivery company, we will inform you of this.
**Please note that each order can only input one delivery address. If you need your parcels to be sent to several addresses, please make the orders separately.
** If you want to modify or cancel your order, please notify us by email: service@the-charites.com before 10am on the next day after you have placed your order.
05 Check parcel
You will receive an order confirmation email from THE CHARITES once your payment is successfully done. Please provide us with your correct email address, contact number and contact person for delivery purpose.
**Note: After the parcel is sent out, if you want to track your parcel, please contact us by email or phone to check the parcel number.
If it is due to your personal problem that you cannot receive the parcel, your order might be cancelled without refund.
06 Parcel arrived
When you receive your parcel, please check whether the packaging is complete. It is normal that the outer wrapping box may have a little bit damage during the delivery process. But if the products inside the wrapping box are damaged, please keep the box, wrapping materials, and the products inside the box, and inform us by phone call or email stating your order number and contact number. We will handle this matter for you as soon as possible!
If the products are fine, please enjoy! We will be grateful if you share THE CHARITES with your friends and relatives about your good experience with us. Thank you!